LuxArrange
A little clarity

Good questions.
Thoughtful answers.

Everything you need to feel at home on LuxArrange.

30 answers

Membership & getting started

What is LuxArrange?

LuxArrange is a dating platform for adults looking for personal connections and shared experiences. Create a profile, discover members, start a conversation and explore events. Every connection should be based on mutual respect, clear intentions and freely given consent.

What are Patrons and Muses?

Patrons and Muses are the two membership types on LuxArrange. Choose the introduction that best reflects how you would like to meet people. Neither label creates any obligation to provide money, gifts, companionship or intimacy.

Who can join? Do I need an invitation?

You must be at least 18. Registration is open and no invitation is required. Create an account with your email and password, confirm your email, then complete the profile and consent steps. Your account must meet the required profile fields before you can use member features.

Join or log in
Is LuxArrange free?

Membership is currently free for Patrons and will always be free for Muses. No future Patron price is announced here. The founding Patron counter on the welcome page shows how many of the first 50 places have been taken.

View current membership information
Are profiles, identities and financial details verified?

Email confirmation or profile approval does not verify a person’s identity, background, wealth or intentions. Treat profile information as self-reported unless a specific verification is explicitly stated. Get to know someone before meeting and never send money to a person you have not established trust with.

Your profile & privacy

Do I need a profile photo?

Muses must upload a first profile photo, which cannot be private. Patrons can register without a photo. You can add up to five photos and manage them in Account.

Manage your profile
Do I have to share my weight or ethnicity?

No. Both fields are optional for Patrons and Muses. Ethnicity is saved and displayed only with your separate explicit consent. To remove it and withdraw consent, edit Profile details in Account, choose Prefer not to share or uncheck ethnicity consent, then save. Ethnicity search permission is also turned off. You can keep using the core service.

Manage profile details
Can members see my income or net worth?

Your financial ranges are not displayed on member profiles. If you separately enable income or net-worth search permissions in Account, Muses using those filters can infer a matching range. These search permissions are off by default and can be withdrawn in Account.

Manage search permissions
Can I upload large photos?

Yes. Select the original photo from your device, including photos larger than 20 MB. LuxArrange automatically resizes and prepares a copy before upload, so you do not need to compress it yourself. The original on your device is unchanged. Your browser must be able to open the image format.

How do private photos work?

Private photos remain locked until you grant another member access. You can review requests and revoke access in Account or from the relevant conversation. Requests, grants and revocations appear in the chat. Revoking access prevents future viewing through the site; it cannot remove copies someone may already have made.

Can I hide my profile?

Yes. In Account, use Profile visibility to hide your profile from Home and Search. Members with an existing direct conversation can still view your profile and public photos. Your private photos still require permission. Hiding your profile does not delete your account.

Can other members see my full date of birth?

Your full date of birth is not shown to other members. Your age appears on profile cards and your profile. Once saved, your date of birth cannot be edited from your account; contact us if it needs correcting.

How do I block or report someone?

Open the member’s profile and use the Block or Report controls. Report harassment, impersonation, suspected scams or other inappropriate behaviour, and include relevant details. You can manage blocked members in Account. If you are in immediate danger, contact local emergency services.

How do I delete my account or download my data?

Go to Account and choose Download my data to export your information, or Delete my account and photos to request deletion. Read the Privacy Policy for information about processing and any applicable retention.

Read the Privacy Policy

Discovery, messages & events

How do I discover people?

Home includes New Members and Most Compatible. Search lets you choose a city and refine the results with the available filters. Results depend on membership type, profile visibility, preferences and privacy settings; compatibility is a starting point for conversation, not a guarantee.

How do I start a conversation?

Open a member’s profile and choose Message. You can return to your conversations from Chats. Keep introductions respectful, and respect a member’s decision not to respond.

Where can I see likes and profile visits?

Open Likes from the bottom navigation to see the available likes and profile-view sections. Navigation indicators help you find activity you have not seen yet; Chats highlights conversations with unread messages.

How do events work?

In Events, you can create an invitation with a title, description, city, date and capacity, or apply to another member’s event. An application is a request to attend, not a confirmed place. Check the event details and wait for the organiser’s decision.

What happens when an event application is accepted?

Acceptance opens a direct conversation between the organiser and the applicant, with a reference to the event. If you already have a conversation, the event reference is added there so you can coordinate privately. No group conversation is created and other applicants cannot see your chat.

What should I keep in mind before meeting?

Agree on plans clearly, meet in a public place first, arrange your own transport and tell someone you trust where you are going. Never share passwords or payment codes. A dinner, trip, gift or event invitation never creates an obligation to intimacy. LuxArrange does not arrange or broker paid sexual services.

Read the community rules and Terms of Use

The app & notifications

How do I get the LuxArrange app?

Install LuxArrange directly from luxarrange.com to your phone’s Home Screen. It opens from its own icon as a web app; you do not need an App Store or Google Play download. Follow the instructions for your device below. An internet connection is required for member features.

How do I install LuxArrange on iPhone or iPad?

Use Safari and follow these steps. Menu labels may vary with your device language and iOS version.

  1. Open https://luxarrange.com in Safari.
  2. Tap Share, then Add to Home Screen. You may need to scroll through the share options.
  3. If Open as Web App appears, leave it turned on, then tap Add.
  4. Open LuxArrange from the new Home Screen icon and sign in.
Apple’s Home Screen installation guide
How do I install LuxArrange on Android?

Use Chrome on your phone. The available wording depends on your browser and version.

  1. Open https://luxarrange.com in Chrome.
  2. Open the three-dot menu and select Add to Home screen or Install app.
  3. Choose Install if offered and follow the prompts.
  4. Open LuxArrange from its icon and sign in.
Google’s web app installation guide
How do I enable phone notifications?

Push alerts are optional and currently cover new messages. On iPhone or iPad, use the Home Screen app on iOS/iPadOS 16.4 or later. Enable notifications separately on each device.

  1. Open the installed LuxArrange app and sign in.
  2. Go to Account → Phone notifications.
  3. Tap Enable notifications and allow the permission request.
  4. Tap Send test notification to check delivery.
Open notification settings
What appears in a phone notification?

Alerts show LuxArrange and a discreet notice that new activity is waiting. They do not include another member’s name or message contents. iPhone may add “from LuxArrange” automatically as part of its web app notification format. Your device settings control previews, sounds and Focus restrictions.

Why am I not receiving notifications?

Check that notifications are enabled in Account and allowed in your phone or browser settings. On iPhone, open LuxArrange from its Home Screen icon. Check Focus, Do Not Disturb and notification summaries. Try Send test notification and read any error shown. Logging out disables push subscriptions for your account; after signing back in, enable notifications again on the devices you use. Push delivery also depends on connectivity and your device.

Are phone notifications the same as message emails?

No. Push alerts and message emails have separate controls in Account. Email preferences include off, alerts after about two hours, or daily. Activity summaries include unread messages, likes and profile visits with public profile cards. Weekly platform news and event updates require a separate optional subscription. Email delivery is only available when the account settings indicate that the service is active.

Account access & support

I cannot find my confirmation email. What should I do?

Check your spam or junk folder, confirm that you entered the correct email address and use the resend confirmation option on the access page if available. Delivery times depend on your email provider. If the problem continues, contact us without sending your password.

What if I forget my password?

Use Forgot password on the login page and follow the link sent to your account email. Choose a password with at least eight characters, an uppercase letter, a number and a special character. Never share your password with another member.

Open the login page
How can I get help or ask a privacy question?

Email privacy@luxarrange.com with a short description of the issue and, if useful, a screenshot with private information removed. Do not include passwords, confirmation codes or payment details. To report a specific member, use the reporting controls on their profile.

Contact LuxArrange
A personal touch

Still need a hand?

Tell us what you need help with. Please leave out passwords and private codes.

privacy@luxarrange.com